Steve Carter

Senior Product Marketing Manager, Ivalua 

Steve is the Service Architect and Integration Lead at the Crown Commercial Service (CCS) and leading design of future Digital Marketing. Steve is a member of the CCS Digital Services Team and collaborating with Government Digital Services (GDS) to create the next generation in Public Sector procurement. For almost 30 years prior to joining CCS, Steve worked as a Senior Product owner and Business Director in organisations selling procurement solutions into the Public and Private sectors. This involved responding to tenders and building solutions to support the Source to Pay and Order to Cash journeys.

Having worked on both sides of the fence, Steve has been involved in a vast number of procurements, successful and unsuccessful. He has run procurements and won tenders. When this is coupled with his all round knowledge of the systems and processes used within procurement, it gives Steve a unique perspective on how we should be transforming procurement in the Digital age.

Session Details

Why is it important to put the sparkle back into your Supplier Relationships?

For many organisations, SRM is a tool simply to manage suppliers, totally missing the ‘Relationship’ aspect. Relationships take time, and are bi-directional, which is why so many fail. To get the best from any relationship you need to set expectations early in the engagement, maintain contact and collaborate to reduce the risk of failure.

Procurement and Supply Chain Leaders – to transform your SRM you need to understand your Procurement maturity (Beginner, Expert or Advanced), and what you are looking for from each supplier relationship.


Benefits of attending this session:

Attend this presentation to learn:

  • How to motivate and collaborate with suppliers
  • Why sometimes it’s critical to build strong relationships
  • How to reduce supplier risk in your business
  • Some tips that will put the sparkle back into your SRM