Dan has worked in Head of Account Management within the eSourcing industry over 6 years. He specialises in working with customers to understand the specific barriers to success of implementation, adoption and, later, maximised benefit realisation of eSourcing Solutions. Dan believes that the customer-provider eSourcing journey begins, rather than ends, at implementation. He is passionate about challenging the eSourcing market by showing procurement professionals that eSourcing doesn’t have to be difficult, and it’s no longer the future; it’s the present
Is it Possible to Guarantee Success From Your eSourcing Progam, Upfront?
After hearing several horror stories from customers and prospects regarding eSourcing programs through other providers that have resulted in epic failure, we thought we’d share some of what Scanmarket does under the hood, and how we work in true partnership with our customers, to ensure success.