Stephen Mallaband

Director, Counterpoint Courses

Stephen is a procurement professional with 25 years’ experience and has held senior positions with several large organisations both in the UK and abroad. He has a passion for helping clients create value through the disciplined application of procurement best practice and a deep interest in the successful application of e-tools to procurement.

Stephen and Ros Howard work together to deliver a variety of training experiences and to provide consultancy and coaching: offering the best of both worlds – a very experienced practitioner backed by an expert in analysis, communication and soft skills.

Session Details

Workshop: The Art of Choosing the Right e-Supplier – Part 1: The Challenge 

Now, more than at any time in the past, the choice of e-tools is huge. But, how do you make sure that you choose the right one for our organisation? The market is crowded with players large and small. You only have to look around at eWorld!

In this session, Counterpoint’s directors, Stephen Mallaband and Ros Howard, will take you through the best approach. They will start by asking you to close your eyes and to imagine just what success would look like and then ask you to put pen to paper to capture that vision. What is your challenge? What problem are you trying to solve? And how will you measure success? Stephen and Ros will use their version of the procurement lifecycle to guide the discussion and to focus energy into coming up with a good definition of what you really want to buy, as distinct from what the suppliers would really like to sell to you.


Workshop: The Art of Choosing the Right e-Supplier – Part 2: The Response 

All too often e-tools are a solution looking for a problem, but by focusing on your real needs, by knowing the market and by knowing the suppliers within it, you can make a well-informed choice of tool and of a supplier.

Stephen and Ros will give you a pictorial overview of the market and there will be a chance to critically review the offerings of the suppliers exhibiting at eWorld. An interactive discussion will follow, looking at the right supplier selection process to use. Don’t forget though that at the selection stage suppliers are merely promising you a result – and promises are often there to be broken. You will need to implement your chosen e-tool with care to unleash the value it contains.