Opening Keynote Speaker: Michelle Baker

Chief Procurement Officer, KPN

Michelle is Chief Procurement Officer at the Dutch telco Royal KPN, a role she has held since 2017. There she is leading a contemporary transformation of the function to be data-driven, customer-focused, and analytically-minded, in pursuit of a more strategic capability for procurement. Michelle has backgrounds in IT, marketing, and has led global procurement teams in transformational programmes across various industries such as logistics, mining, and brewing. She has a personal passion for all things data, digital, and tech. She is a regular keynote speaker at technology and procurement events, featured as a “One to Watch”in CIPS and Supply Management’s first Procurement Power List in 2018


Opening Keynote Details

Procurement’s Tipping Point; How to Thrive in a Tech-led Future 

Twenty years ago, 3% of the world’s knowledge was digitised. Today, just 3% isn’t. The smartphone has changed the way we live, love, and die. This year, millennials enter the workplace. These developments, along with the maturity of technologies like artificial intelligence, robotics and 3D printing will change the workplace as we know it. Are you ready? Join me as I explore what this might mean for procurement – and offer some suggestions on what you can do about it.