Mandeep Chana

Procurement Policy Manager, Interserve Facilities Management

Mandeep has 10 years cross sector Procurement experience gained in the public and private sectors and specialises in strategy and process.

At Interserve, Mandeep is responsible for procurement projects and is currently leading the delivery of a complex change programme which utilises innovative technology to make the buying process easy for end users and the Procurement community. Mandeep has previously delivered a number of cloud based solutions in a complex business environment.


Session Details

“Free Biscuits” – Changing Behaviour Through Technology

Implementing change in a complex business environment poses significant challenges. This session provides an overview of how technology can act as an enabler for transformational change. Specifically the session covers the journey from specification to user adoption of an end-to-end cloud based eProc platform in a large Procurement community with lessons learnt along the way.

Benefits of attending this session:

  • Understand the challenges of implementing an eProc solution to a large procurement community
  • Learn how we engaged users to improve adoption
  • Gain insight in to how eProc platforms can support implementation of policy and process